DUPLICATE THIS NOTION PAGE TO CREATE YOUR OWN SCRIPT!

Pre call prep:

• Make sure that you are in a quiet room with no interruptions
• Use your phone with headphones so that your hands are free for taking notes and expressing - zoom on phone, notes on paper
• Make sure that you are recording the phone call - to use it for case study
• Print out the survey questions and have them in front of you
• Have a pen and notepad in front of you
• Don’t have a screen in front of you, dim your screen or close your laptop
• Release all attachment to the “YES” and put all attachment onto “Accurate Diagnosis”
• Loose all the emotional baggage from the day or previous calls, be tranquil and focused
• Have the number ready to dial and make sure you dial the very moment the clock hits the minute - be there on time

Intro:

• Hey _____ (name) how’s your _______ (day/week) going?
• Where are you calling from today?
• Alright, well we can dive right in and get started with this call if you want?

Real Talk: Establish Upper Hand

• OK well how this call will go is I will start of by asking you some questions about ___ and your answers to my questions when you scheduled this.
• Then if it sounds like I can help and if it sounds like we’re a good fit I’ll explain what I have to offer and how that works and everything.